Job description
Dyno-Comp is looking for an experienced sales and service advisor. If you have a passion for performance cars and enjoy a technical, quality driven, rewarding industry this is for you!
This is a full time position for an experienced sales advisor who thrives on quality and high performance vehicles. A basic understanding of the performance industry and experience with +1000 hp power-adders enthusiasts is what we're looking for.
Dyno-Comp is in process of rapid expansion in the area's of product development and R&D. This look forward to you being apart of our team!
Requirements:
- Maintain Customer Service Index (CSI) rating as set by service manager.
- Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer.
- Schedule appointments and generate estimates.
- Upsell performance upgrades .
- Effectively communicate to the customer the timeline of repair and maintenance
- Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time.
- Document repair and maintenance changes on repair order in the approved manner.
- Resolve customer questions.
- Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele.
Additional Compensation:
Necessary Skills:
- Performance and related accessory knowledge
- Proven sales experience
- Diagnostics
- Attention to detail
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Pay Frequency:
- Bi weekly or Twice monthly
Typical end time:
Typical start time:
Shop Type:
Vehicle Type:
- Sports cars and light trucks
- American muscle
- High end autos
- Race/Track cars
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- manages doing work that requires frequent shifts in direction
- Detail-oriented -- gets everything done right the first time
- Consistent -- good quality, speed, and attitude are reflected in everything you do
Job Type: Full-time
Pay: $60,000 - $70,000 plus
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
Experience level minimum:
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Job Type: Full-time
Pay: $63,513.00 - $70,277.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Scottsdale, AZ 85260 (Required)
Ability to Relocate:
- Scottsdale, AZ 85260: Relocate before starting work (Required)
Work Location: In person