Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival
- Escort guests to their tables and provide menus
- Assist in seating guests efficiently while maintaining proper social distancing protocols
- Answer phone calls and assist with reservations or inquiries
- Communicate with servers and kitchen staff to ensure smooth service flow
- Maintain cleanliness and organization of the host/host station and waiting area
- Provide assistance to guests with special needs or requests
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Operate the POS system to manage seating assignments and track table availability
Requirements:
- Previous experience in food service, hospitality, or customer service preferred
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with guests
- Ability to multitask and work well under pressure in a fast-paced environment
- Professional appearance and demeanor
- Knowledge of restaurant operations and guest relations
- Familiarity with POS systems is a plus
Join our team and enjoy the following benefits:
- Competitive pay rates
- Flexible scheduling options
- Opportunities for career advancement within our growing organization
If you are passionate about providing exceptional service and creating memorable experiences for our guests, we invite you to apply for the position of Host/Host. We look forward to hearing from you!
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
Shift:
Weekly day range:
Ability to Commute:
- Scottsdale, AZ 85254 (Required)
Ability to Relocate:
- Scottsdale, AZ 85254: Relocate before starting work (Required)
Work Location: In person