Goal of Position: To provide direct, supportive, individualized care in a positive and holistic way to youth accessing services in the Crisis Residential Program and to deliver high quality outreach services to young people in need on the street or in programs by making contact with them and beginning a relationship with the goal of removing them from the street.
Responsibilities and Essential Duties:
Assist in the development, implementation, and evaluation of client goal plans.
Supervise all client activity to ensure a safe, healthy environment, which reflects agency principles.
Facilitate and monitor support services such as meals, activities and all group or individual sessions.
Inform appropriate personnel, in a timely fashion of any operating issues needing attention.
Work with clients individually as needed, including escorts (e.g., one to one counseling, providing an escort to appointments, interviews, and activities).
Participate in team case management meetings, case reviews, transition, and other team meetings.
Accurate and comprehensive documentation of information regarding all client interactions, caseload progress, inter or intra-agency contacts or general information pertinent to a youth’s progress.
Accurate and timely completion of all status and grant related reporting and documentation.
Ensure responsible allocation and documentation of petty cash and resources in accordance with agency polices and procedures.
Be flexible to meet the changing needs of the youth we serve.
Participate in the development of program resources for the population served.
Exhibit professional behavior in all interactions with staff and youth.
Assist residents with daily tasks and ensure and provide residential support as needed.
To contact youth on the street or in other unsafe situations and deliver street-based services such as counseling, emergency referrals, basic needs (e.g., food, blankets, or clothing).
Ensure the safety of the Outreach staff and youth served by following proper Outreach policies and procedures.
Develop relationships within the Community Drop-in Center to ensure that youth needs are meet in an immediate and effective manner in line with agency Mission and philosophy.
Maintain accurate documentation of outreach logs, outreach reports, grant reports, progress notes, referrals, initial screenings, and other program information.
Maintain outreach vehicle in clean and good operating condition following proper policies and procedures.
All program staff are required to stay for an additional shift if/when there is no coverage relating to emergencies or staff call outs. This includes all shifts, holidays, weekends, or inclement weather.
Any other duties assigned by management staff.
Knowledge and Skills:
Bachelor’s degree in a human service field or Associates Degree in human service field with 5-7 years of applicable experience; excellent communication and crisis management skills; strong desire to work with at-risk adolescents; ability to handle physically and emotionally challenging situations; excellent assessment and judgment; valid driver’s license and insurable driving record.
Americans with Disability Specifications
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Education:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- York, PA 17403: Relocate before starting work (Required)
Work Location: In person