Telephone Triage RN
Pediatric Clinic
Part-time: 2x10's OR 3x10's
OR
Full-time: 4x10's
Triage hours: Monday - Thursday 7:30 AM -6PM, Friday 7:30AM-5PM
**Possibility of up to 50% remote option after fulfillment of probationary period--THIS JOB REQUIRES ONSITE TIME--MUST LIVE IN OR NEAR THE CDA, IDAHO AREA!!!!
Job Summary:
Telephone triage nurses are responsible for answering calls from patients and assessing their medical needs. Telephone triage nurses are trained to ask patients specific questions to accurately assess their case and collaborate with the providers.
Essential Functions:
- Monitor and respond to calls on the triage phone line.
- Strong communication skills to gather information and collaborate with physicians
- Determines urgency of seeing the patient based on a brief assessment and on familiarity with a patient’s condition and history
- Sends patients with high risk complaints (chest pain, severe headaches, shortness of breath) to the ER
- Arranges appointments for patients who need to be seen by a physician.
- Collaborates with the provider and provides appropriate advice and education to patients who do not need to go to the ER or be seen by the provider.
- Ensures accurate notes of all consultations and treatments are recorded in the patient’s EMR.
- Assists clinic staff with administering injections/medications, sterile procedures, heel sticks, finger sticks, lab draws, weight checks, I&O catheterizations, and other duties assigned.
- Assists with medication refills and prior authorizations.
- Serves as a clinical resource and professional role model for other staff.
- Prioritizes tasks and completes them in a timely manner.
- Assists with developing nursing policies and procedures.
- Participates in staff in services and teaching/training.
Job qualifications:
RN
CPR/BLS
Excellent verbal and written communication skills
Dedicated team member
Preferred experience in pediatrics and/or telephone triage
Remote Working: Option of working remotely up to 50% upon completion of probationary period. This is NOT a 100% remote position.
Benefit Conditions:
- Only full-time employees eligible for benefits
EMR Used:
Hours per week:
Relocation Assistance Provided:
Work Remotely
- Possibility of half remote option after fulfillment of probationary period
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Job Types: Full-time, Part-time
Pay: $29.00 - $32.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- License reimbursement
- Paid time off
Medical specialties:
Physical setting:
Standard shift:
Ability to commute/relocate:
- Coeur d'Alene, ID 83814: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- BLS Certification (Preferred)
- Idaho RN License (Required)
Work Location: In person