About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The budgeted salary range for this position is $22.76 - $28.45. We also offer generous benefits for full-time employees which include but are not limited to:
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A guaranteed life-long monthly pension, once vested after 5 years of service
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457B Retirement Plan
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140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
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Competitive medical, dental and vision plans effective within 1 month of start date
Location
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. This position may be required to participate in community outreach events and/or work in alternate city locations dependent on the business need. When working at alternate city locations, you may be required to become certified to collect a buccal swab for genetic testing. This certification is paid for by the city. Employees must work within the state of Colorado on their off-site days.
What You’ll Do
At
Denver Human Services (DHS)
, we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.
The Child Support Services (CSS) Division of Denver Human Services is currently seeking highly skilled applicants for the position of Establishment Child Support Technician. Child Support Services (CSS) partners with federal, state, tribal, and local governments, and others to promote parental responsibility so that children receive support from both parents, even when they live in separate households. Nationally, the child support program is one of the largest income-support programs for families, contributing money to family budgets to help pay for the basics: shelter, food, childcare, transportation, and school clothes. Child support makes a big difference to children. We strive to provide family centered services and are incorporating innovative strategies that improve the reliability of child support payments.
CSS Vision: The vision of Child Support Services is to help build a world where children can count on their parents for the support and love that they need to be healthy and successful. CSS will put children first by both parents assuming responsibility for the economic and social well-being, health and stability of their children. We recognize that children benefit from positive, ongoing relationships with both parents.
The Establishment Child Support Technician:
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Performs technical and legal work by following an administrative or judicial process to provide services to clients involving the establishment, enforcement and/or modification of child support obligations
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Drafts legal documents pertinent to cases including but not limited to stipulations, notice of financial responsibility, motions, summons and subpoenas.
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Prepares cases for conferences or hearings to include any relevant information and all relevant case documentation
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Communicates with parties regarding explanation of child support establishment processes including negotiation conferences or hearings to determine the appropriate guideline obligation
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This position may be required to participate in community outreach events and/or work in alternate city locations dependent on the business need
About You
What You’ll Bring
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience, skills, and characteristics:
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A passion for public service and improving the lives of families through strong negotiation skills, accuracy, and attention to detail
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Experience with managing multiple high priority tasks in a fast-paced work environment while managing caseloads
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Exhibits agility in an evolving work environment
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Experience engaging customers from diverse backgrounds with a solution-oriented approach through phone, email, and face-to-face contact
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Experience with CBMS, ACSES, Adobe and Microsoft suite is a plus
Required Minimum Qualifications
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Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
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Experience Requirement: Four (4) years of experience performing child support initiation, enforcement, collections, investigations, case management or a related field
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Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
Application Deadline
This position is expected to stay open until July 8th. Please submit your application as soon as possible and no later than July 8th at midnight to ensure consideration.
About Everything Else
Job Profile
CA2901 Child Support Technician II
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Position Salary Range
$22.76 - $34.14
Starting Pay
Although the full pay range is listed above, the budgeted hiring range for this position will likely be between $22.76 - $28.45 per hour.
Agency
Denver Human Services
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org
with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click
here
for English or
here
for Spanish.