About Company:
Bioenergy Technology is a leading supplier of industrial recycling equipment located in Fort Myers, Florida. We supply recycling equipment across North America. Our mission is to provide our customers with a high-quality experience and equipment for their recycling needs.
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Job Description:
- Deliver exceptional customer service by promptly answering phone calls and addressing customer inquiries courteously and efficiently.
- Support customers with placing orders, providing product details, and resolving any questions they might have.
- Ensure precise and current customer records and order details are maintained in the system.
- Efficiently process orders, returns, and exchanges with precision.
- Work collaboratively with various departments to resolve customer concerns promptly.
- Assist with administrative duties, including data entry, filing, and overseeing inventory.
- Welcome customers warmly and offer assistance at the reception area as required.
Requirements:
- Preferred prior experience in customer service or billing.
- Outstanding communication and interpersonal abilities.
- Keen attention to detail with strong multitasking skills.
- Proficiency in fundamental computer applications, such as Microsoft Office.
- Familiarity with plastic and manufacturing industry terminology and practices is preferred.
- Bilingual English/Spanish preferred but not required.
Benefits:
Bioenergy Technology is an equal-opportunity employer. We offer competitive wages and benefits such as health, dental/life/disability insurance, 401k match and profit sharing, flexible hours, and much more! We also provide a casual business environment and promote the growth of our employees.
If you or someone you know is interested in this role, for more information, please get in touch with Tom Breslin at 847-778-5619 or email at tbreslin@bioenergy-technology.com
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Customer service: 2 years (Required)
Language:
Ability to Commute:
- Fort Myers, FL 33912 (Required)
Ability to Relocate:
- Fort Myers, FL 33912: Relocate before starting work (Required)
Work Location: In person