JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves –
The Regional Assistant Facilities Manager position will provide the delivery of services to operate and maintain a growing portfolio of properties including customer/client services, financial management, facility maintenance, procurement, work order management and reporting, and supplier management. The position will also develop client relationships with key representatives supporting several of the portfolio’s clients’ real estate goals and objectives.
Your day to day:
Work with Facilities Manager to oversee the delivery of maintenance, repair and other facility management services for assigned facilities
Lead role in monitoring and improving key stakeholder satisfaction for assigned facilities
Manage by fact using available data to support decision making and issue resolution to ensure high quality facility management services at assigned facilities
Manage quality of facility management services for assigned facilities including the daily delivery of third-party service contracts; interface with third party service providers to address service issues and needs; coordinate resolutions and activities
Assist in the development and management of the detailed annual operating budget for each assigned facilities
Assist in the development and management of capital budgets for assigned facilities; ensure all equipment and work orders are documented in the CMMS and facility conditions are properly documented and monitored
Provide support, development, and management of onsite staff
Serve as key point of contact with client site leadership and occupants at assigned properties.
Assist in the development and implementation of the annual management plan; achieve all KPI’s/SLA’s for assigned facilities
Lead governance meetings for assigned facilities and develop monthly/quarterly budget variance reporting for assigned facilities on a timely basis.
Perform appropriate monthly/quarterly/annual reporting required by client.
Ensure compliance with all Jones Lang LaSalle and client policies, procedures, and standards.
Always performs work in a safe manner in compliance with JLL and client policies and requirements; identify and promptly rectify safety hazards; comply with all safety training requirements; Track and reports accident, incidents and near misses Set up and upkeep of client’s guest reservation system (Proxyclick)
Maintenance of client site pages on the client’s intranet system including HTML coding (Hippo)
Primary point of contact for JLL manned and unmanned client leased sites by property management and security, including emergencies and after hours.
Use of leased site Building management systems to create WOs for the following
Planned and unplanned maintenance
Security issues
Building access cards
COI compliance
Amenity access
Coordinating use and set up of building owned conference centers.
Visitor access
Moves
Construction
Deliveries
Environmental concerns (ex. Too Hot/Cold)
All other duties and tasks as assigned
Sound like you? To apply you need:
Bachelor’s degree preferred or equivalent work experience
Minimum of two years of industry experience required in either higher education, K-12, corporate environment, third party service provider or as a consultant
Excellent customer, computer, managerial, verbal and written communication skills
Ability to multi-task and effectively organize responsibilities to achieve assigned facility goals and objectives
Ability to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties in order to enhance the experience of facility users
Experience with CMMS, Microsoft Office applications, basic knowledge of building systems (mechanical and electrical systems).
Excellent verbal and written communication skills and proven ability to provide direction to staff
Ability to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties in order to enhance the experience of facility users
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.