\*\*Remote options available to candidates located in one of the following states: Indiana, Ohio, New York, Texas, and Colorado\*\*
Are you passionate about motivating your team members and promoting productivity and accountability? Do you have exceptional time management and analytical skills? Are you able to communicate deadlines, processes, goals, and expectations clearly and with a positive attitude? Are you skilled at making quick, strategic decisions while still keeping the nitty-gritty details in mind?
If so, we want to talk to you about joining the DB Services team in our ongoing missions to positively impact our clients through the development of custom solutions that increase workplace efficiencies. As a small company, our team enjoys a great deal of responsibility, independence, and variety. We work with companies large and small, and we are good at juggling deadlines and priorities to keep a wide portfolio of clients happy.
RESPONSIBILITIES
Project Planning and Scheduling
- Commit to the delivery of the sold project scope, objectives, and deliverables
- Help to define scope of work for DaaS clients
- Collaborate with technical lead on project plans and timelines
- Allocate, monitor, and adjust resources as needed
- Oversee the work of development team over the duration of projects/DaaS agreements
Budget Management
- Manage project budgets, escalating where concerns arise and collaboratively authoring change orders as needed
- Track project/task expenses and ensure costs do not exceed the budgeted estimations
- Responsible for the oversight of effective rate of DaaS agreements
Risk Management
- Identify potential project risks and develop mitigation strategies
- Monitor risks throughout the project lifecycle
- Implement contingency plans as needed
Quality Assurance
- Ensure project deliverables meet quality standards and align to project objective and scope
- Conduct regular quality checks on development through PM Review process
Performance Monitoring
- Organize and facilitate internal project reviews to monitor progress
- Organize and facilitate client iteration meetings to demo progress and discuss next steps and feedback
- Track project progress against objectives and planned task dates
- Use project management tools to monitor performance
- Regularly survey clients to gauge sentiment on project and project team
Reporting
- Act as liaison between clients and development team, providing updates to both parties ensuring that the project remains on schedule to hit deadlines
- Prepare and present project updates to senior management
- Complete monthly CSM summaries for qualifying clients
Documentation
- Maintain comprehensive project documentation
- Ensure all project records are accurate and up-to-date
- Assist in the documentation of DB’s internal project management processes
Project Close
- Confirm that all project deliverables have been completed and meet the required quality standards
- Ensure all project documentation is complete, accurate, and stored in a central repository
- Reconcile any outstanding financial issues and confirm that the project is within the allocated budget
- Update and archive all project records according to organizational policies
- Participate in post-project evaluations and own resulting lessons learned and action items
Continuous Improvement
- Implement improvements based on feedback and project outcomes
- Promote project management best practices and methodologies
Key Performance Indicators
- Delivering projects on budget
- Delivering projects on time
- Customer Net Promoter Score
- Effective Rate on DaaS Agreements/Projects
Benefits
WHAT WE OFFER
- High-energy collaborative atmosphere
- Encouraging and supportive work environment
- Opportunity to work with new technologies
- Opportunity for professional development and growth
- Training, mentoring, and opportunity to obtain professional certifications
- Competitive salary, STD/LTD, health plan, 401K with company match, company contribution to Health Savings Account
- Educational Loan Assistance
- Annual bonuses
ABOUT US
DB Services is a growing digital transformation consulting company based in the Indianapolis area with clients located around the world. Since 2003, we’ve provided application and workflow solutions using Claris FileMaker, Salesforce, web applications, and managed server services to Fortune 500 companies, small businesses, K-12, universities, and non-profit organizations alike. We work in a variety of industries including finance, education, non-profit, wholesale, healthcare, and more.
WE BELIEVE DIVERSITY DRIVES INNOVATION
We strive to create an inclusive culture where all forms of diversity are seen as a critical value for the company. Everyone is welcome. We approach our work enthusiastically, learn quickly, improve constantly, and celebrate our wins at every turn. If you’re driven to perform, you’ll fit right in. We encourage employees to bring their whole, authentic selves to work!
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Compensation package:
Experience level:
Work Location: Hybrid remote in Indianapolis, IN 46250