If you are looking for a opportunity to grow and learn the Automotive industry and you enjoy helping others this is a great place to start.
You will get hand on experience with experts in the field. You will have an opportunity to learn and drill down on your customer service skills
to become a professional in your field.
Must be 21 with a clear driving record, background and be able to pass a drug screening to be eligible
At Key Scales Ford we provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. Key Scales Ford is not your typical dealership; we have an extraordinary team of employees and are looking to grow that team with passionate, motivated people.
Benefits
Medical, Dental, & Vision Insurance
Life Insurance
401K Retirement Plan
AFLAC
Short & Long Term Disability
Vacation
Personal Time Off
Sick Leave
Holiday Pay
Employee Discounts
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.