BeBalanced Hormone Weight Loss Centers empower women to experience the highest quality of life through natural hormone balancing. We work with clients to help resolve hormone related symptoms and weight in a safe, supportive, non-medical, but health focused environment.
We are looking for a responsible and mature Customer Service & Front Desk Associate for our growing wellness center in Wexford, PA. We are looking for an individual who is comfortable with phone work, relates to the public in a warm, supportive manner and is interested in working within a growing company. Ideal candidate will have excellent phone, computer and attention to detail skills.
Duties will include providing communications support to our clients, assisting in daily center needs including greeting clients, appointment scheduling, client file management, product & membership support and shipments to clients.
This position is a 20-24 hours per week position, Monday through Friday(4 days a week)
Experience:
- Friendly, must enjoy working & relating with people. Team oriented.
- Must be proficient in working with computer programs, knowledge of social media, facebook a plus.
- Excellent written and verbal communication skills and customer service focus.
- Focused time management skills
- Attention to detail and problem solving skills
- Strong organizational skills with the ability to multi-task
Job Responsibilities:
- Answer phone calls from those inquiring, quickly respond to emails and internet inquiries, and welcome clients warmly into the Center.
- Organize and schedule appointments: Schedule new appointments for clients, and make reminder calls for upcoming appointments. Prepare client files in advance for those who are scheduled each day.
- Manage flow of clients including accepting payments, maintaining client files and updating client related information.
- Keep inventory organized and stocked. Prepare shipments for any mail orders.
- Maintain a clean, comfortable, relaxing- tranquil environment.
- Facilitate open/close procedures for the office.
Personal Requirements
- Personable, Work well with others
- Self starter
- Detail oriented
- Organized
- Dependable
- Professional etiquette - a must
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Work Location: In person