Experience Docent/Night Owls Host
Openings: 1
PT 16-24 hours a week
As an experience docent/Night Owls Host, your duty is to create an extraordinary guest experience that’s up to the standards of the immersive experiences Prismajic creates. You will be the first point of contact for guests looking to experience Shiki Dreams and Night Owls Bar.
What is Prismajic?
Prismajic creates immersive art experiences with custom sounds, sights, and scents. Our Shiki Dreams experience is also attached to a craft cocktail/mocktail cafe with a speakeasy feel and inventive drinks. We are looking for someone to step into a hybrid role between our two experiences and grow with the company into a full time role.
Compensation: $17/hour
- Welcomes guests to Shiki Dreams, explaining the magic of Shiki Dreams and what Prismajic is about.
- Responsible for selling tickets to the Shiki Dreams Experience & Retail items in the Shiki Dreams Experience Entrance and monitoring guest flow throughout the facility.
- Assists with seating and reservations for the Night Owls Bar, using our Toast Tables system. Escort guests to their assigned table in The Night Owls and point out QR menu/hand out paper menu and inform service staff of seating.
- Guest control for ticketed events, and timed entry procedures for Shiki Dreams Experience.
- Ensures guests are given clear instructions on how the Experience works and answers all guest inquiries about Shiki Dreams and the Night Owls Bar.
- Periodically walks through Shiki Dreams to way find, answer questions, and monitor exhibit integrity.
- During low traffic times in lobby, walk through The Night Owls and assist with bussing if necessary.
- Ensures lobby, merch, and exhibits are clean and up to date.
- Fulfills opening and closing duties for the Experience entrance, merch displays, and exhibits.
- Completes point-of-sale transactions accurately and efficiently.
- Maintains knowledge of merchandise inventory, processes retail transactions, and completes special orders where applicable.
- Ensure cleanliness and organization of all merch displays and backstock areas, point-of-sale stations, and lobby areas.
- Provide communication with other team members on guest flow management and other requests.
- Answer phone calls, and if necessary, create new reservations for Shiki Dreams and The Night Owls.
- All Other Duties as Assigned.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
Schedule:
- 4 hour shift
- Evening shift
- Every weekend
Ability to Relocate:
- Lakewood, CO 80401: Relocate before starting work (Required)
Work Location: In person