Join our family run small business in a fun, creative & fast paced environment!
The Shop Assistant position is critical to our everyday shop operations. It is a dynamic position that is a mix of Retail Sales (40% of the time) & managing all back of house operations (60% of the time). Each shift consists of a mix of job responsibilities including:
Retail Sales:
Greet & assist customers in a friendly & approachable manner during business hours
Provide product knowledge & recommendations to meet customer needs
Handle transactions & petty cash accurately & efficiently using our point-of-sale system
Build strong customer relationships & foster a positive shopping experience.
Maintain product knowledge & staying up-to-date on new items
Assist in keeping the store clean and organized by sweeping, mopping, dusting, and other tasks as needed
Maintain a clean & organized store environment.
Interact with customers in-store & via email/phone regarding orders, items, inquiries etc, as needed
Back Of House:
Manage all aspects of online orders: picking, packing & shipping orders to company standards
Manage pickup orders: picking & making sure they're ready for pickup following company standards
Manage inventory: doing frequent stock counts with accuracy following our processes, correcting errors as needed, making sure inventory in the back of house stays organized on shelves, moving totes/inventory regularly, keeping back of house tidy
Ability to use our online system to input, update, track inventory, generate barcodes & print price tags
Unload/unbox inventory deliveries
Organize, price & back-stock all new items to company standards
Maintain a clean shipping area: organize boxes & shipping supplies & clean shipping table on an ongoing basis
Manage/Maintain shipping supplies with monthly supply checks
Break down boxes, dispose of trash & taking frequent trips to the dumpster
Restock items on the floor, as needed
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Qualifications:
- Strong interpersonal & communication with the ability to solve problems independendly
- Excellent organizational skills, ability to multitask & handle multiple priorities at once
- Excellent attention to detail & accuracy is CRUCIAL
- Ability to be proactive, take initiative & use time efficiently to get tasks completed
- Team player with a "work with" attitude as there are frequent interactions with store owner, warehouse assistant, etc.
- Sound judgment & ability to engage with others both customers & colleagues
- Ability to accept criticism & use it to grow & improve
- Ability to take ownership of tasks & hold oneself accountable to get tasks completed
- Bonus: Social Media content creation and/or graphic design skills
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AVAILABILITY/COMPENSATION:
Looking for availability 4 days a week. TU/TH/FRI/SAT with shifts being 9AM-4PM, some shifts are during business hours while others the shop is closed.
$17-$19/hr or based on experience
Looking for a commitment to at least the end of 2024 (or longer!) as we get through our busy Fall/Holiday season.
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View more info or learn more about us :
www.thelittleburlapbarn.com
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
Shift:
Application Question(s):
- When are you available to start?
- Do you have any retail/customer service experience? If so, please share what type of experience.
- We are looking for availability 4 days a week —Tuesday/Thursday/ Friday and Saturday with shifts being 9AM-4PM. Are you available these days/these hours?
- On a scale of 1-5, how would you rate your confidence and ability to use Apple products (i.e i-pad, Macbook etc.) with 5 being extremely confident.
- We are looking for a commitment of at least 6 months (end of 2024) if hired to get through the end of our busy Fall/Holiday season (with days off for holidays), would this commitment work for you?
Work Location: In person