East End, Independent Insurance Agency is seeking a dedicated Personal Lines Account Manager to join the team. As an integral part of the agency, you will collaborate closely with Producers, CSRs, and Underwriters to provide exceptional service to our clients. This position offers a hybrid remote work arrangement, providing flexibility and convenience, along with a flexible work schedule.
Account Manager Responsibilities:
- Develop and maintain strong relationships with clients.
- Manage a diverse book of business within Commercial Lines.
- Provide excellent customer service as the first point of contact.
- Handle endorsements and underwriting requests.
- Round out and up-sell accounts to maximize opportunities.
- Renew policies, including surplus lines, and prepare renewal proposals.
- Address billing inquiries promptly and effectively.
- Manage audit disputes efficiently.
- Process cancellations and reinstatements accurately.
Account Manager Requirements:
- Hold a Valid KY Property & Casualty License: Possess a valid Kentucky Property & Casualty license.
- Demonstrate Personal Account Management Experience: Have a minimum of 2 years of experience in Personal Account Management.
- Exhibit Professionalism and Integrity: Showcase ethical conduct, professionalism, intelligence, and a personable demeanor. Display high levels of motivation, energy, and responsibility.
- Excellent Communication: Possess strong written and verbal communication skills.
- Multi-tasking Abilities: Demonstrate the ability to effectively multitask and prioritize tasks.
- Computer Proficiency: Have advanced proficiency in Microsoft Word, PowerPoint, Excel, and insurance management systems.
- Team Player: Maintain a collaborative and cooperative attitude within the team.
Job Type: Permanent, Full-time
Salary Range: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Additional Benefits:
- Bonus Opportunities: Supplemental pay through bonus incentives.
- Flexible Work Schedule: Accommodating work schedule to ensure work-life balance.
- Work Schedule: Hybrid remote work arrangement, providing flexibility.
- Work Environment: Combination of in-person and remote work settings.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Supplemental pay types:
Weekly day range:
Work setting:
Ability to Relocate:
- Louisville, KY 40207: Relocate before starting work (Required)
Work Location: Hybrid remote in Louisville, KY 40207