- Greeting customers and scheduling service appointments
- Being Liaison between customers and technicians
- Writing service orders and descriptions of problems and repairs
- Translating customers' repair problems into standard repair terminology
- Explaining repairs to customers
- Test-driving vehicles to confirm service repairs
- Estimating the cost and time needed for repairs
- Handling customer complaints Preparing invoices and collecting payment and posting payment to the account
- Dealing with Fleet management companies
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Day range:
Shift:
- 8 hour shift
- Day shift
- No nights
Experience:
- Service Advisor: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person