Must be available on Holidays. We do have blackout periods for time off request around the Holidays.
We are urgently seeking hard-working, self-motivated, and passionate dog lovers to join our professional behind-the-scenes squad!! Our Operations Department has multiple positions available:
As a Guest Services associate, you will be part of our back of house department and responsible for providing the highest quality of care to all our four-legged guests! Using a combination state-of the art equipment and Eco-friendly chemicals, you will be responsible for maintaining industry-leading cleaning and sanitizing standards. Additionally, you will ensure all our guests receive meals, medications, exercise, and love!
As a Dog Daycare Attendant, you will be part of our All Day Play department. You will supervise, control, and manage group play. You will be responsible for maintaining a fun, safe, and enriching play environment for all our canine guests! Additionally, you will build individual relationships with all dogs in group, as each dog receives a daily, personalized report card summarizing their day!
As a Client Services Team Member, you will be responsible for providing the highest quality of customer service, maintaining open lines of communication between departments and clients, and maintaining medical and behavioral records of all guests using our online database. In addition, you would be managing guest check ins/check outs, process online reservations, and responding to all client inquires via email, over the phone, or face to face. This is an entry-level position with opportunity for growth! It requires excellent written and verbal communication skills, organization, and the ability to multitask in a fast-paced environment. Our Client Services Team members are the face of our Company as they maintain positive, professional relationships with all our clients. We are looking for personable individuals that are passionate about animals and have an aptitude for customer service.
In joining our team, you will receive on-the-job, ultramodern training in dog body language, pack behavior, social group management, and safe handling protocols. We offer a friendly, welcoming, work environment and a strong team of dedicated canine lovers! We are requiring reliable individuals that have a positive attitude, good work ethic, and a willingness to roll up their sleeves and get dirty!
All positions are entry-level, with opportunity for growth! They require comfort with all sizes and breeds of dogs, as well as comfort in managing large playgroups. You will be working very hands on; supervising social groups, providing enrichment, monitoring play styles and interactions, cleaning, record keeping, and completing health checks (checking over body, ears, gums, paws, etc.).
The positions are physically demanding and require you to be on your feet for long periods of time. A successful candidate will be a significant canine lover, pay excellent attention to detail, set and maintain high standards for sanitation and cleanliness, have the exceptional ability to multitask, time manage, and adapt to change.
Part-time Employee Benefits Include:
- Free daycare for your dog after your first 30 days
- Two weeks of free boarding for your dog or cat (during non-peak periods)
- 30% discount on all retail
- Health Benefits through 'Lemonaid'
- Paid sick leave
Required Qualifications:
- Must be at least 18 years of age!
-High School Diploma or equivalent
- Must be able to work holidays and weekends (Please do not apply if you are unable to work on holidays).
- Computer literacy (Word, Excel, email, etc)
- Ability to life 50 lbs
- Comfortable handling dogs and cats of all sizes, breeds, and personality types
- Experience working or volunteering in either kennel, shelter, rescue or veterinary facility is preferred
Wag Hotels is the ultimate boarding and daycare resort for dogs and cats — a one stop shop for boarding, daycare, grooming, training, and all your other pet spoiling needs. Our state-of-the-art-facilities use a science-based approach in all echo-friendly cleaning and sanitizing protocols, and our professionally trained staff provides a fun and safe environment for all our four-legged guests 24 hours a day, 7 days a week! Our mission is to provide the highest level of fun, safety, and comfort to our canine and feline guests, as well as world class service and convenience to our pet parents! For more information, visit our website at waghotels.com!
Wag Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Types: Part-time, Temporary
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Life insurance
- Referral program
- Retirement plan
Day range:
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only
Shift:
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Night shift
- Overnight shift
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- professional animal care: 1 year (Preferred)
- front desk/customer service: 1 year (Preferred)
- professional animal bathing: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Dallas, TX 75261: Relocate before starting work (Required)
Work Location: In person