Administrative Professionals: We have immediate openings! National Commercial Services is a nationally licensed and bonded Subrogation Recovery Corporation, which prides itself on an outstanding reputation of service and reliability. We are currently recruiting for a Receptionist; Bilingual abilities a plus!!
The duties include:
- Provide reception duties for NCS’ main office.
- Greet and announce incoming visitors.
- Make sure visitors sign in and fill out the visitor agreement.
- Answer incoming telephone calls by the 3rd ring in a friendly and professional manner.
- Notate accounts with caller’s information.
- Forward callers to appropriate extensions, voicemails, or email messages as required.
- Check and forward voicemails in the morning and throughout the day.
- Ensure that the reception area is maintained in an orderly manner.
- Provide support to the Administration department.
- Update accounts with new information received from skip tracing results, using CollectOne software.
- Process 100 or more mail returns daily.
- Remove reschedules from accounts that have been paid or closed.
- Assist the administration department with various data entry and other projects.
Qualifications:
- Minimum 2 years of Receptionist/Dispatching experience necessary.
- High School diploma or equivalent, required.
- Must consistently be patient, tactful, and have a pleasant professional demeanor when communicating with all levels of clients and claimants.
- Demonstrate strong interpersonal, teamwork skills, leadership abilities, and a willingness to work harmoniously with different groups.
- Ability to set priorities and organize work responsibilities to ensure completion of assigned tasks within preset timeframes and established daily goals.
- Ability to communicate effectively orally and in writing to all levels of staff, clients, claimants, and outside entities.
- Ability to give full attention to what other people are saying, taking time to understand the issues or points being made, asking questions, and developing a solution or compromise to the issue in a professional manner.
- Ability to communicate and work effectively with people of diverse cultures, education, social, and economic backgrounds.
- Proficient in computer operations to include the following software: Microsoft Office (Word, Outlook); Collect One, preferred.
- Bilingual preferred.
Full-time Monday-Friday 8:00am - 5:00pm
Located in Van Nuys, CA.
NCS offers employees a comprehensive benefits package.
NCS is an EOE.
Job Type: Full-time
Pay: From $17.28 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Receptionist: 1 year (Preferred)
Ability to Commute:
- Van Nuys, CA 91406 (Required)
Work Location: In person