Jordan And Associates Consulting is actively matching amazing treatment centers in the addiction/mental health recovery industry and candidates together. We’re opening doors to promising roles and career paths for candidates in many geographically markets across the United States with numerous behavioral healthcare organizations.
Job Description
An outpatient program for mental health disorders in Houston is seeking an Admissions Specialist to speak with patients or their families. This position is on site at the treatment center, where the Admissions Specialist will receive phone calls from individuals seeking treatment for Mental Health Disorders. The calls will be a mixture of individuals referred by contacts made through the business development team as well as callers that discovered the company through online search. The opportunity includes a salary, benefits and growth potential at a small but successful treatment center with a good company culture.
Principal Responsibilities
-
Answer phone calls and respond to internet inquiries from potential patients or families of patients seeking treatment for Mental Health Disorders
-
Maintain an empathetic and compassionate state of mind while keeping conversations moving forward in a positive direction and ensuring all vital talking points are touched upon
-
Help callers move from a contemplative mindset to making a decision about whether or not to schedule an in-person assessment
-
Collect relevant patient health and insurance information to ensure patient is an appropriate fit for our treatment services and create files in Electronic Health Record system
-
Always ensure patient confidentiality
-
Explain insurance coverage, out-of-pocket treatment costs, arrange travel to facility (if appropriate), and schedule admissions
Qualifications/Experience
-
Minimum 2 years of experience in behavioral healthcare the behavioral healthcare industry
-
Degree from an accredited university or college preferred
E04JI8008i67406pnps