Family Health Centers of San Diego (FHCSD) is looking for a HIM Specialist II. The DM/SPT HIM Specialist I perform day-to-day tasks of the Health Information Management department, creating optimal customer service for the department, patients, and clinic sites alike. Under the supervision of the HIM DM/SPT Supervisor, performs a broad range of preparation, retention, destruction, document upload and quality assurance activities for patient documents that are received in the HIM Department. Tasks include sorting, prepping, purging, archiving, scanning documents, as well as uploading records, linking records to encounters and orders, sending records for interpretation, data entry, and ensuring added records meet documented standards and regulations.
Responsibilities:
· Prepares patient charts for upcoming visits; reviewing for open orders, incomplete documentation, follow up for ER/ED visits, open referrals, and addition of pending results.
· Coordinates the release of medical information, following all department and regulatory guidelines. Verifies authorizations, records incoming requests, processes requests, and communicates with requestor.
· Provides customer service for department, including answering phone calls, greeting visitors, taking messages, and routing faxes.
· Reviews medical records for accuracy and completeness. Participates in a variety of Quality Assurance, Quality Control, and data abstraction as assigned.
· Produce accurate and precise work in a fast-paced and high-volume environment.
· Ability to adapt to sudden changes in priority work demand.
· Navigate numerous internal and external applications and systems in the course of work completion.
· Meet daily productivity requirements based on assigned goals and metrics.
· Adhere to established protocols for reviewing medical records and determining what records necessitate interpretation by the ordering or requesting provider and sends them in a timely manner.
· Master standardized documentation and template rules and protocols for electronic health records to include document naming, filing, and obtaining records.
· Generate billing statements and record all billing activities.
· Apply broad knowledge of HIPAA and Privacy rules and regulations, for sharing PHI.
· Link and close associated orders and encounters while obtaining records when such orders or encounters are directly related to the records obtained.
· Provide great customer support to clinical staff by phone and email.
· Communicate significant findings in the course of daily work duties, including potential risk management issues, to leadership and other members of the team.
- Demonstrate strong command of medical terminology, medical record documentation, and clinical processes.
- Integrate data collected from a variety of electronic and paper sources.
- Work closely with the entire HIM management team to identify process issues related to E-HR and HIM workflow and offer recommendations for resolutions or modifications particularly as it relates to the paper/electronic interface and the daily workflow.
Requirements:
· High school diploma or GED Required.
· Medical Terminology Course Required or complete within the 90 day orientation period.
· Medical Assistant Certification Preferred.
· RHIA or RHIT Certification Preferred
Rewards:
· Job type: Regular Full Time
· Competitive Salary with Excellent Benefits
· Retirement Plan with Employer Match
· Paid Time Off, Extended Sick Leave and Paid Holidays
· Medical/Dental/Vision/FSA/Life Insurance
· Employee Discounts and Wellness Programs
· Sponsoring Employer with an Equity Investment Company that can assist you with your down payment for purchasing a home
FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.
Job Type: Full-time
Pay: $19.75 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Medical records: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Call Center: 1 year (Preferred)
Work Location: In person