Job Title: Retail Clerk
Division/Department: Retail Stores
Location: 181 Main St., Ferryville, WI 54628
Reports To: Store Manager
Job Titles/Number Reporting to Role: Not Applicable/None
Pay Type: Type of Position: Hourly Part-Time - Temporary to Start
FLSA Exemption Status: Non-Exempt
JOB SUMMARY
A Retail Clerk provides value to R and M Enterprises, Inc. through assisting in-store customers browsing inventory or checking out items. The duties of a Retail Clerk include welcoming customers to the store, answering questions about products, receiving, stocking and counting inventory, maintaining a clean store, using a cash register to process purchases and thanking customers for shopping at Joe Blows. Additionally, the Retail Clerk will contribute to the team effort by accomplishing related results completing special projects and tasks delegated by supervisor.
RESPONSIBILITIES
1. Customer Service
a. Greeting, interacting and monitoring customers to help the store in loss prevention
b. Provide excellent customer service answering questions and providing product insight
c. Assisting customers with the selection of merchandise
d. Listen to customers to gain a thorough understanding of what they need
e. Make tailored recommendations based on customer needs
f. Provide exemplary customer service throughout the shift
2. Inventory Handling
a. Displaying and organizing products in the store for the customers to locate easily
b. Examine the sales floor to ensure merchandise is well-stocked, well-maintained and properly rotated
c. Sort and stock products on shelves and in the backroom throughout the day Follow established procedures to label, track, and stock items properly
d. Ensure accurate product counts
e. Update product pricing labels as directed by supervisor
3. Cashiering
a. Process business transactions, handle cash, accept and process debit/credit cards and perform returns or exchanges
b. Managing transactions with customers using cash registers and scanners
c. Scan goods and ensure pricing is accurate
d. Collect payments whether in cash or credit cards
e. Handle merchandise returns and exchanges
f. Issue receipts, refunds, or change
g. Bag, box or gift-wrap packages
4. Receiving
a. Receive shipments and sign receiving paperwork upon receipt
b. Inspect contents to ensure they are undamaged
- If damaged, notify a supervisor right away for proper handling
c. Verify packages according to order and invoices (quantity, quality, price etc.)
d. Label deliveries and allocate them to their designated place
- Frozen and cold items to freezers and coolers first
e. Maintain accurate records and assist in inventory control
f. Process, check and stock inventory to ensure deliveries are correct and of good quality
5. Store Cleanliness
a. Maintain a clean and neat store appearance for our customers, following federal, state and local guidelines (i.e. County Public Health Department)
b. Maintain cleanliness in the storeroom, especially when working with food products
c. Maintain clean and tidy checkout areas
KSA's
1. Knowledge
a. Ability to perform basic math, writing and reading tasks without supervision
b. Solid understanding of health and safety regulations
c. Basic PC knowledge
d. Have or is able to acquire and hold Alcohol Operator’s and Tobacco Seller’s Licenses
e. Knowledge of Smoke Shop Products a plus
2. Skills/Experience
a. Proven work experience as a Retail Clerk or similar role is preferred
b. Have Interpersonal Skills
c. Familiarity with electronic equipment, like cash register and POS
d. Strong communication and time management skills
3. Aptitudes
a. Ability to comfortably stand for extended periods of time on cement flooring
b. Ability to Multitask
c. Customer satisfaction-oriented
d. Keen eye for detail
e. Must be able to lift and carry up to 50 lbs.
EDUCATION
High School Diploma/GED obtained or in process
STATEMENTS - EEO, At-Will Employment, Reasonable Accommodations
R and M Enterprises, Inc. dba Joe Blows is an equal opportunity employer. All applicants are invited to apply for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Employment with R and M Enterprises, Inc. dba Joe Blows is at-will. This means employment is for an indefinite period of time and it is subject to termination by Employee or R and M Enterprises, Inc. with or without cause, with or without notice, and at any time.
R and M Enterprises, Inc. is committed to the full inclusion of all qualified individuals. As part of this commitment, R and M Enterprises, Inc. will ensure that persons with disabilities are provided reasonable accommodations through-out the hiring and employment periods.
Job Type: Part-time
Pay: From $14.50 per hour
Expected hours: 8 – 29 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Application Question(s):
- Due to the nature of our retail sales, are you at least 18 years of age?
Experience:
- Retail sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Fireworks: 1 year (Preferred)
- Smoke Shop: 1 year (Preferred)
- Computer skills: 1 year (Required)
- Cash handling: 1 year (Preferred)
License/Certification:
- Alcohol and Tobacco Operator's License (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Ability to Commute:
- Ferryville, WI 54628 (Required)
Work Location: In person