About the Company
We are a dynamic and innovative digital marketing agency based in the USA, specializing in search engine marketing. With over a decade of experience, we pride ourselves on fostering a collaborative and supportive family-like environment where every team member contributes to our collective growth and success.
We are seeking a highly organized and client-focused Google Ads Client Success Manager to oversee client relationships and ensure the successful execution of their Google Ads campaigns. The ideal candidate will possess a strong background in client management and a solid understanding of the Google Ads platform, ensuring maximum satisfaction and ROI for our clients.
Responsibilities:
● Client Management: Serve as the primary point of contact for clients, managing their expectations and ensuring satisfaction.
● Campaign Coordination: Collaborate with the Google Ads Specialist to ensure campaigns are aligned with client goals and objectives.
● Reporting: Prepare and present detailed performance reports to clients, explaining results and providing actionable insights.
● Client Retention: Develop strategies to retain clients and expand their engagement with our services.
● Issue Resolution: Address client concerns and troubleshoot issues promptly to maintain strong client relationships.
● Strategic Planning: Work with clients to develop long-term digital marketing strategies that leverage Google Ads effectively.
Desirable Qualifications:
● Experience: 2-3+ years of experience in managing client relationships within a digital marketing or advertising context.
● Google Ads Knowledge: Solid understanding of the Google Ads platform and the ability to communicate campaign strategies and performance to clients.
● Client Management: Proven track record of managing multiple client accounts and delivering excellent customer service.
● Communication Skills: Exceptional verbal and written communication skills.
Tools / Software Knowledge:
● Google Ads
● Microsoft Ads (preferred but not required)
● Google Analytics
● Google Tag Manager
● CRM software (GoHighLevel)
Job Type: Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 20 per week
Benefits:
Schedule:
Supplemental pay types:
Experience:
- Client services: 3 years (Required)
- Google Ads: 3 years (Required)
Work Location: Remote