Peterson Cat has a need for an experienced Resident Field Service Technician who will be based in the Mt. Shasta area. This position performs service activities at job sites and customer locations. Job functions include the following:
- Travel to and from customer sites to perform maintenance and repairs on Caterpillar equipment in the field.
- Analyze and diagnose equipment malfunctions.
- Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.
- Write service reports that accurately document diagnosis and repairs performed.
- Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
- Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
- Communicate with customers; keep customers informed on status of work.
- Develop and maintain a strong customer service relationship with all customer contacts.
A candidate for the opening needs an Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred; and a minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment with or an equivalent combination of education and work experience. Maintain a valid driver’s license with a satisfactory driving record. Ability to become CDL certified with DOT Medical Card.
Job Type: Full-time
Pay: $42.00 per hour
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Employee assistance program
- Flexible spending account
- Fuel card
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Payment frequency:
Schedule:
- Day shift
- Evenings as needed
- Monday to Friday
- On call
- Overtime
Work Location: In person