MUST HAVE:
- High school diploma.
- Experience working as a patient representative.
Responsibilities:
- Greeting and directing patients to examination rooms.
- Scheduling patient appointments and making reminder calls.
- Informing patients about delays and waiting times.
- Obtaining patients’ addresses, contact details, insurance information, and medical histories.
- Updating and verifying patient information at every visit.
- Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
- Receiving and processing cash and credit card payments for medical services rendered.
- Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
- Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
- Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties, such as filing paperwork, when necessary.
Education & Experience Requirements:
- High school diploma.
- Experience working as a patient representative.
INDHC01
Job Type: Contract
Pay: $22.00 - $25.00 per hour
Schedule:
- Monday to Friday
- Rotating shift
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Torrance, CA: Relocate before starting work (Required)
Work Location: In person