POSITION SUMMARY: Ensure the safety and security to guests, team members, and Company assets. Perform Responsibilities in accordance with all company standards, policies, and procedures.
The Security Officer - Morgan Wallen's This Bar position has openings for day and night shifts.
This position is currently offering a new hire sign on bonus of $300.00 to qualified candidates.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Practice, support, and promote company-wide culture and demonstrate TCRG Service Standards at all times.
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Respond to and assist in all emergencies.
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Patrol assigned area and observe, or stand at assigned post and observe all areas to preserve order among guests, team members, and Company property.
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Respond to all disturbances in order to defuse the situation. Be prepared to become involved in a physical confrontation when necessary. Always remain alert.
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Observe, report, and take action as necessary with all suspicious situations, unusual situations, and with undesirable guests in the venue.
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Comply with all department and Company policies and procedures.
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Document all incidents in detailed reports relating to property, guests, and team members as directed.
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Act as a role model to all Team Members and always present yourself as a credit to the Company and encourage others to do the same.
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Have a working knowledge of applicable laws (Federal, State and local laws), policies and procedures and a working knowledge for enforcement of laws, policies and procedures.
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Promote positive public relations and create an enjoyable atmosphere for all guests.
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Maintain a high level of personal integrity and moral conduct free of any questionable association.
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Ability to provide and create a guest experience that exceeds expectations and builds loyalty.
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Practice teamwork, support fellow team members, create and contribute to an energized, positive work atmosphere.
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Maintain appropriate grooming and uniform standards. Overall appearance is to be immaculate.
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Display friendly and courteous behavior at all times.
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Be aware of and handle guest opportunities.
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Notify a Security Supervisor of any incidents, and area checks.
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Have a working knowledge of safety and emergency protocols.
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Prevent indecent and prohibited behavior, persons annoying other guests, and damage to Company property.
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Warn guests of infractions and assist in ejections from the venue as appropriate.
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Ability to be exposed nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
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Ability to work a flexible schedule including evenings, weekends, holidays, and overtime.
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When assigned to screening and checkpoints, follow all best practices to ensure the safety of the venue.
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Testify in court as needed.
WORKING CONDITIONS:
- Work will include indoor and/or outdoor areas. Must have the ability to withstand high temperatures, heat and sun exposure.
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Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access. Tasks are performed from a non-sitting and sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp.
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These tasks include the maintenance and care of assigned area.
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Work may entail trained chemical usage.
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Constant contact with guests and fellow Team Members is required.
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Able to wear and use a portable radio and headset.
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Willing to work in a loud and smoke-filled environment.
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, SECURITY OFFICER WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
- Accountability
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Development
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Working relationships
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Judgment
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Quality of work
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Job skills knowledge
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Productivity
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Dependability
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Punctuality
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Adherence to Policy
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Verbal communication
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Attitude
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Appearance
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Teamwork
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Guest satisfaction
EDUCATION/WORKING KNOWLEDGE/ EXPERIENCE REQUIREMENTS:
- 1-2 years working in the security filed preferred.
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Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
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Working knowledge of the hospitality industry.
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Basic computer skills including, but not limited to, Microsoft Office (Word/Excel/Outlook/PowerPoint)
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Must not have been convicted of any crime for which registration is required
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All officers will be assigned monthly refreshers on: ID Training, Incident Reporting, and CRP
KSON Security Services is an Equal Opportunity Employer.