BTB SALES ASSISTANT
COMPANY: Forget Me Not Candle
STATUS: Part time (note whether contractor or employee)
COMMITMENT: 15-20 hours per week (to begin)
COMPENSATION: Dependent on Experience
LOCATION: Remote / In-person
TRAVEL: 2+ weeks of travel per year to attend trade shows.
OVERVIEW OF THE POSITION:
We're looking for someone to work closely with our team to develop, implement and document wholesale sales & marketing strategies. This role will be tasked with nurturing our existing client base, prospects and sales reps to ensure wholesale orders are processed in a timely manner and wholesale sales goals are met
RESPONSIBILITIES
» Serve as main point of contact for all wholesale accounts.
» Answer wholesale inquiries and respond to customer service issues wit production manager assistance
» Manage wholesale follow-up, outreach & sales opportunties
» Research new retail partners & send sales information
» Update Customer Relationship Management Tools
» Follow, create and update wholesale SOP.
» Provide feedback to the leadership team proactively, to improve company systems.
» Attend trade shows and other off-site sales events
» Attend weekly team meetings
REQUIREMENTS
» Experience with sales for a consumer products brand.
» Experience in customer service preferred
» Knowledge of the wholesale industry a plus
» Experience with GSuite, Zoho One, Klaviyo, Shopify and Faire.
» Self-motivated, solution-focused and detail oriented » Collaborative team member
» Enjoy communicating over email, phone, in-person and project management systems
» You are customer-focused and believe there is a solution to any problem that arises
» Ability to provide consistent engagement in customer and brand experience
» The ideal candidate is able to work EST Hours
ABOUT US : https://fmncandlecompany.com/pages/about-new
APPLICATION INSTRUCTIONS To apply, please email careers@fmncandleco.com
Job Type: Part-time
Pay: $15.00 - $23.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
Experience:
- B2B sales: 1 year (Required)
Work Location: In person