Play All Day offers exceptional dog daycare and safe and secure hoteling for furry
family members of humans. The Client Service Representative serves as the face of
Play All Day.
We are seeking friendly, organized and enthusiastic individuals to join our team as
Customer Service Representatives at our bustling Exeter location. As the first point of
contact for our clients, you will play a crucial role in ensuring exceptional customer
service and creating a positive experience for both our human and canine guests. Your
primary responsibilities will include:
● Greeting clients and their furry companions with a warm and welcoming
demeanor.
● Managing phone calls, emails, and inquiries with professionalism and efficiency.
● Scheduling daycare appointments, boarding reservations, and grooming
services.
● Maintaining accurate records of client information and pet profiles.
● Providing information about our services, rates, and facility amenities.
● Assisting with administrative tasks such as filing, data entry, and inventory
management.
● Collaborating with our team to uphold cleanliness and hygiene standards
throughout the facility.
Qualifications:
● Previous experience in customer service or administrative roles preferred.
● Passion for working with dogs and providing exceptional care.
● Excellent communication skills, both verbal and written.
● Strong organizational abilities and attention to detail.
● Ability to multitask and thrive in a fast-paced environment.
● Proficiency in basic computer skills and familiarity with office software.
● Willingness to work flexible hours, including weekends and holidays.
If you are passionate about dogs and dedicated to delivering exceptional customer
service, we would love to hear from you!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Day range:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
Work setting:
Application Question(s):
- Are you looking for full time or part time? What is your availability? one weekend day is required per week. Is that something you can accommodate?
Ability to Relocate:
- Exeter, NH 03833: Relocate before starting work (Required)
Work Location: In person