What will you be doing?
The Assistant Director of Housekeeping acts as the initial support person to the Director of Housekeeping by overseeing and ensuring the cleanliness of the property in accordance with the Department of Health, Hotel, and Company Standards. Responsible for planning, organizing, and developing of the overall operations of the housekeeping department. Follows all policies and procedures while constantly striving to improve all standards of the operation. Ensures the highest degree of quality guest care is maintained at all times, through prompt and courteous service. Responsible for staffing, scheduling, training and developing hourly team members.
Assistant Director of Housekeeping responsibilities include, but are not limited to:
- Ensuring the highest levels of cleanliness, sanitation, safety, and conduct are maintained throughout the resort at all times.
- Recruiting, training, coaching, on-boarding and counseling housekeeping team members, following company, state, and federal regulations.
- Managing finances of housekeeping operations, including budget and inventory controls, etc in relation to budget.
- Expected to plan, organize, and monitor all aspects of the Department while working closely and supporting the Director of Housekeeping.
- Assists with performing reviews of the department, purchasing, reordering and maintaining supplies/inventory
- Evaluates and reports maintenance issues relating to condition of furniture, fixtures, and equipment.
- Service metrics responsibility related to areas of control (i.e. – guest service scores and TripAdvisor)
- Delegate duties and projects with consistent follow up.
- Maintain clean and organized work area.
- Promptly resolves any guest complaints or issues, records, stores and disposes of all lost and found articles (items left in guestrooms)..
- Reports any unsafe work condition to the Resort Manager or General Manager.
- Knowledge of OSHA and safety standards within the housekeeping department.
- Other duties as assigned by DOH, Resort Manager, or General Manager.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Job Type: Full-time
Pay: Up to $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Housekeeping Supervisory: 2 years (Preferred)
- Housekeeping Team Management: 2 years (Preferred)
Ability to Relocate:
- Myrtle Beach, SC 29577: Relocate before starting work (Required)
Work Location: In person