Ocean Import Coordinator
The IMPORT OPERATIONS COORD. position handles shipments from beginning to the end of its life-cycle. This position works in a fast-paced environment and requires a strong sense of urgency, the ability to manage tight deadlines, a positive “can do” attitude, and excellent customer service skills.
RESPONSIBILITIES
- Recommend and explain shipping solutions to importers or agents
- Select shipping routes based on the nature of goods shipped, transit times, and security needs
- Determine efficient and cost-effective methods of moving goods from one location to another
- Reserve necessary space on ships, aircraft, trains, or trucks
- Arrange delivery or storage of goods at destinations
- Consolidate loads with a common destination to reduce costs to individual shippers
- Effectively communicate to customers of factors such as shipping options, timelines, transfers, or regulations affecting shipments
- Keep records of goods dispatched or received
- Pay or arrange for payment of freights or other charges
- Prepare invoices or cost quotations for freight transportation
- Provide shipment status notifications to customers
REQUIREMENTS
- Strong knowledge of import processing
- Good organizational skills
- Desire to learn
- Excellent customer service skills
- Working knowledge of Packing methods according to climate, terrain, weight, nature of goods, or costs; Customs procedures, ISF and AMS; Interworking of Shipping Lines and US Port systems; RR System and storage policies
- Excellent verbal and written communication skills
- Strong team player
- CargoWise Experience
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
Schedule:
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Suite 1100 Houston, TX 77060: Relocate before starting work (Required)
Work Location: Hybrid remote in Suite 1100 Houston, TX 77060