Bertram Communications LLC seeks a qualified candidate to join our growing team as a full-time Field Service Technician. The ideal candidate will be crucial in providing installation, maintenance, and repair services and ensuring our customers receive the high-quality services they deserve. We want to hear from you if you have a solid fiber background, are not afraid of heights, have excellent problem-solving skills, and have a customer-focused mindset
Responsibilities:
- Provide customers with detailed explanations of the installation process, equipment functionality, and troubleshooting procedures
- Ensure accurate and timely documentation of all installation activities, including equipment records and customer information
- Install, terminate, and test cables and related equipment to ensure reliable and high-speed internet service
- Communicate effectively with customers, addressing their questions, concerns, and inquiries in a professional and courteous manner
- Learn basic networking
- Safely operate company vehicles and use field automation systems
- Fulfill any other duties assigned
Requirements:
- Valid driver's license with proof of insurance
- Prior experience in outside operations, fiber installations, telecommunications, or related fields preferred
- Strong technical skills and ability to use specialized tools and equipment
- Detail-oriented with strong organizational and documentation skills
- Ability to work independently and efficiently, managing time and priorities effectively
- Physical fitness and ability to work in various weather conditions and physically demanding environments We offer full-time employees a competitive salary package that includes health insurance, dental insurance, vision insurance, vacation and sick pay, retirement plan options, and opportunities for professional development.
If you meet the above requirements and are interested in this exciting opportunity, please submit your resume for consideration.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
Experience level:
Schedule:
8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Ability to Relocate:
- Bailey's Harbor, WI 54202: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Payment frequency:
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
Education:
- High school or equivalent (Preferred)
Language:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Baileys Harbor, WI: Relocate before starting work (Required)
Work Location: Multiple locations