Administrative Assistant Job Description
Job Summary:
Care Bridge Home Care, Inc dba Home Instead is a busy home care agency that services the Greater Worcester Area and the MetroWest.We are seeking a detail-oriented Administrative Assistant to join our team. The ideal candidate will provide administrative support and be the first point of contact for callers and visitors in our Natick office. Prior knowledge of Geriatric Home Care is a plus but not required!
Primary Responsibilities:
- Greet and welcome each visitor in a friendly, warm and professional manner
- Manage a busy multiline phone system. Answering each call in a friendly manner and ensuring calls are directed to the appropriate staff member.
- Put together packets and files required for nursing assessments, client journals, and other items staff members may need
- Answer basic scheduling questions for Care Professionals
- Assist with employment inquiries when needed
- Assist with client inquiries when needed
- Mail CAREGivers log sheets and PPE as requested. Keep inventory lists to ensure proper supplies get ordered.
- Create phone directories and labels as needed and update outgoing message
- Maintain regular attendance at the office to execute job responsibilities
- Demonstrate open and effective communication with owner, colleagues and CAREGivers
Education/Experience Requirements:
- High School Diploma or Equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license
Knowledge, Skills and Abilities:
- Must understand and uphold the policies and procedures established by Care Bridge Home Care, Inc, dba Home Instead.
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must have the ability to organize and prioritize daily, monthly and yearly work
- Must present a professional appearance and demeanor
- Must be able to operate office equipment
- Must be patient and congenial on the telephone
- Must have computer skills and be proficient in Word and Excel
- Must be able to work evenings or weekends as required
- Must be able to travel to our Northborough office as required
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you vaccinated against COVID-19?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Natick, MA 01760 (Required)
Work Location: In person