Gold Coast Center for Veterinary Care is seeking a highly motivated and customer-oriented individual to join our team as a Client Service Representative.
As a Client Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.
Responsibilities:
- Provide excellent customer service by promptly responding to customer inquiries via phone, email, and chat
- Collaborate with internal teams to ensure customer satisfaction and problem resolution
- Maintain accurate customer records and update information as needed
- Answering phones, obtaining records, and making appointments.
Experience:
- Previous experience in a client service role is preferred - but not required; we are willing to train the right candidate.
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Knowledge of medical record keeping and obtaining
If you are a dedicated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- No nights
- Weekends as needed
Work Location: In person