Counseling Center of West Michigan is looking for intake coordinators. Responsible for assisting in all communication with patients (phones, text, email) for scheduling, rescheduling, and canceling outpatient therapy, psychiatry and testing appointments. Must have excellent phone presence, exceptional customer service skills, and basic computer skills. Ability to understand the importance of HIPAA laws and abide by them.
We are looking for an intake coordinator for the following hours:
Monday - Friday 9AM - 5PM
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you able to work the full hours listed in the description?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person