Job Summary:
Senior Field Technician
We celebrate an innovative working environment based on trust and empowerment. Our promise is to provide continuous dedication to all customers, team members, associates, partners, and the community. We are looking for likeminded individuals that share similar values and purpose. If you have a strong technical aptitude, can manage projects & service, believing you have a true customer centric philosophy, then a Senior Field technician role with ivelah may be what you are looking for.
The ideal candidate will have 5+ Years working experience in the physical security industry. A broad understanding of Access Control and video surveillance technologies. With hands on and practical know how for deployment and operational practices.
EXPERIENCE REQUIRED: On Site Project Management / Enterprise level Security Systems / Service & Support
Main Job Function:
Oversee project installation teams.
Oversee service/warranty/aftersales teams.
Monitor project progress and service call status with site visits/communication as necessary.
Confirm project completion with site visits/communication as necessary.
Communicating project/service progress to direct reports.
Use and maintain company software applications as instructed, with regular updates and usage routines.
Requesting parts and processing project/service parts within company guidelines and applications.
Be informed and be committed to knowing status of delivered parts and receipt thereof.
Oversee and scheduling of subcontractors.
Maintain and encourage positive relationships with sub-contractors and vendors.
Ensure appropriate sub-contractor paperwork and requirements are up to date before appointing.
Install, connect, and commission systems if required.
Service, maintain, repair systems if required.
Qualifications
Commitment to meetings, surveys, site walks, reviews, and internal meeting necessities.
Assist all ivelah personnel with technology insight and recommendations, if called upon.
Where required, provide expertise and technical assistance.
Adopt a positive outlook and approach for email communication – be courteous, responsive, and prompt.
Maintain, update and effect internal changes with poise and purpose.
Competitive salary
Cell phone allowance
Health care
401k package
Company vehicle
Tools provided
Paid time off
Job Type: Full-time
Pay: $25.00 - $45.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Fuel card
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Experience:
- Low voltage: 5 years (Preferred)
Ability to Commute:
Ability to Relocate:
- Arizona: Relocate before starting work (Required)
Work Location: In person