Job Overview:
We are seeking a friendly and customer-focused Host/Host to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience.
Duties:
- Greet guests with a warm and welcoming demeanor
- Seat guests and manage reservations
- Assist in answering phones and taking reservations
- Provide guests with menus and inform them of specials
- Maintain cleanliness and organization of the host stand area
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries and resolve any issues promptly
Qualifications:
- Previous experience in a restaurant or hospitality setting is preferred
- Strong communication skills to interact effectively with guests and team members
- Knowledge of POS systems for order entry and seating assignments
- Ability to multitask in a fast-paced environment
- Excellent phone etiquette and customer service skills
- Familiarity with Aloha POS or similar systems is a plus
- Willingness to assist in various tasks to support the overall guest experience
Join our team and be part of a dynamic environment where your passion for guest services and hospitality will shine.
Job Types: Full-time, Part-time
Pay: $14.00 - $19.00 per hour
Physical setting:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
Ability to Relocate:
- Newport, KY: Relocate before starting work (Required)
Work Location: In person