Position Summary:
The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, and working closely with physicians and staff.
DUTIES AND RESPONSIBILITIES
- Greets and directs all patients within the practice
- Obtaining patient demographic and verifying insurance information at each visit.
- Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
- Obtaining patient authorization for medical records release (HIPAA compliance).
- Schedules any necessary follow-up appointments after completion of patient visit.
- Monitor and review patient schedules for next day office appointments.
- Identifying and resolving minor patient billing complaints.
- Maintaining cleanliness of waiting room.
- Assists other Medical Receptionists and Medical Secretaries as needed.
- Other duties as assigned.
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- EMR systems: 1 year (Required)
- Computer skills: 1 year (Required)
- Medical receptionist: 2 years (Required)
Work Location: In person