We are seeking a detail-oriented Service Dispatcher to join our team. The Service Dispatcher will be responsible for coordinating service requests, scheduling appointments, and ensuring timely dispatch of service technicians.
Responsibilities:
- Receive service requests and schedule appointments efficiently
- Coordinate with service technicians to dispatch them to residential and commercial locations
- Monitor service progress and provide updates to customers
- Maintain accurate records of service calls, appointments, and technician availability
- Communicate effectively with customers and coworkers to provide exceptional service
Skills:
- Proficiency with computers
- Knowledge of transportation management and planning
- Customer service
Job Type: Full-time
Pay: $15.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Middletown, RI 02842 (Required)
Ability to Relocate:
- Middletown, RI 02842: Relocate before starting work (Preferred)
Work Location: In person