Document Printing & E-Commerce Specialist (2nd Shift)
A Trusted Print Provider in the Greater NYC Area, Captivating communications are a crucial component to achieving success. At GSB Digital we understand quality print in a high demand market. You need an attractive end product and you need it super-fast. Our passion for providing effective print solutions has satisfied the most demanding clients in the New York City area for over 25 years. Most importantly, our employees take pride in being a part of a quality conscience facility. Each individual is empowered to raise concern about a project, if necessary, to avoid problems and ensure the high standards people have come to expect from GSB Digital.
We, at GSB Digital, recognize that our strength lies in our people, who are the heart of our organization.
This position is in our Long Island City office. Hours and Days required: Monday to Friday 12 pm to 8:30pm
About the role:
We are seeking a Document Printing & E-Commerce Specialist to join our dynamic team in our Long Island City office. This 2nd shift position plays a crucial role in ensuring our clients receive the document solutions they need quickly and efficiently, while also supporting our thriving e-commerce operation.
Responsibilities:
Document Printing & Scanning:
· Operate high-volume printing and copying machines, including utilizing advanced printing/copying software features.
· Perform routine maintenance tasks such as changing toner cartridges, loading paper, clearing jams, and replacing waste toner and staple cartridges.
· Utilize binding equipment and perform finishing requests like cutting, binding, and padding.
· Process incoming printing requests (both hard copy and electronic), locate printing orders, and prepare finished jobs for shipping.
Document Assembly:
· Assemble documents with both standard and custom legal tabs, ensuring accuracy and clarity.
E-Commerce Support:
· Process and fulfill e-commerce orders for printing-related products.
· Answer customer phone calls and emails regarding printing and document management services.
Overall:
· Provide exceptional customer service with a professional and positive attitude.
· Meet deadlines and work overtime as needed.
· Follow instructions and handle the physical demands of the job.
· Proficiently operate a variety of document reproduction equipment including paper cutters, folders, staplers, inserters, collators, counters, binding machines, and drill presses.
Qualifications:
· 1 year of experience working in a print shop or document management environment.
· Experience with document assembly, including creating tabs (standard and custom legal) is a plus.
· Excellent customer service skills with the ability to communicate effectively over the phone and in writing.
· Proficiency in Microsoft Office Suite preferred.
· High School Diploma or GED required.
· Strong attention to detail and a commitment to quality.
· Ability to work independently and as part of a team.
· Ability to prioritize tasks and meet deadlines in a fast-paced environment.
· Basic computer literacy and willingness to learn new software programs.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Marketing: 1 year (Preferred)
Ability to Commute:
- Long Island City, NY 11101 (Required)
Ability to Relocate:
- Long Island City, NY 11101: Relocate before starting work (Required)
Work Location: In person