About Hydra Health
The mission of Hydra Health is to serve hospital communities by creating a retail destination for patients, families, visitors and staff. Through our unique approach, we seamlessly address the hospital's needs by providing excellent service, convenience and products that surprise and delight.
Hydra Health Retail Associate
We are seeking a friendly, self motivated, detail oriented individual, obsessed with providing a high quality service. The ideal candidate will exemplify our brand values by sharing energy and enthusiasm, thinking one step ahead, anticipating customers’ needs, and possessing an ownership mentality. A strong attention to detail and ability to follow brand guidelines is a must. Prior retail experience is preferred.
Responsibilities
- Provide engaging customer experience from start to finish
- Make recommendations to customers and understand the sales process
- Continually restock products, manage inventory and circulate store to provide help
- Have comprehensive understanding of all tech systems (POS and Speakers) and an ability to troubleshoot common issues
- Follow loss prevention policies and escalation protocols
- Maintain professionalism and discretion in sensitive hospital setting
- Promptly address customer issues and deescalate tense interactions with empathy and professionalism
- Common area cleaning including surfaces, floors, respite rooms, stock room, and more
Skills Needed
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Process transactions swiftly and accurately
- Ability to kneel, bend, reach, climb and stand for long duration of time
- Must be able to lift/carry a minimum of 20lbs
- Commitment to the highest standards of cleanliness
- Basic computer skills
- Ability to work as a cohesive team and demonstrate integrity and dependability
Accepted candidates will be subject to a criminal background check, and confirmation of work and educational history. Accepted candidates will also be required to comply with the local, regional and national COVID-19 policies in place, including any additional policies instituted by Penn Medicine.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 37 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person