Job Summary
Our orthodontic practice is seeking an upbeat, positive individual to join our team in the Scheduling Coordinator position. This individual will be a main source of communication for our patients and families in scheduling appointments and answering questions. The Scheduling Coordinator should be highly organized, self-motivated, and possess excellent customer service skills.
Responsibilities and Duties
Include, but are not limited to:
- Customer service
- Greeting patients and families
- Answering phones
- Scheduling and confirming appointments
- Following up with patients
- Sending letters to patients
- Collecting and posting payments
- Communicating with insurance companies to verify patient benefits and eligibility
- Maintaining communication with other dental offices
Qualifications and Skills
Strong verbal and written communication skills required
Previous orthodontic/dental experience preferred
Computer proficiency (Microsoft Office, etc.)
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Uniform allowance
Schedule:
Work Location: In person