Ensure that all areas of the store are neat, clean, and organized per the company direction, ensuring that we have no barriers to providing exceptional customer service.
Protecting company assets through effective inventory control and loss prevention practices.
Completing tasks assigned by Store Manager and Assistant Store Manager in a timely manner that is up to standards with GXC policies and guidelines.
Communicating clearly with Manager on Duty as well as Store Manager to avoid miscommunication and ensure complete understanding on progress of various tasks, standards and policies, as well as any issues that may arise.
Keyholders are responsible for opening and closing the store on time and ensuring that all monetary transactions are properly recorded as explained in the Cash Handling Policy.
Keyholders are responsible for ensuring that opening and closing duties are completed properly and that all corresponding paperwork is completed accurately.
Must be able to provide exceptional customer service skills.
Proficient ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred.
Proficient knowledge of operating a point-of-sale computer system and properly completing required paperwork.
Proficient understanding of basic math functions (add, subtract, multiply, divide) * Working knowledge of alphabetizing.
Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
Proficient problem solving skills and judgment abilities.
Proficient ability to carry out instructions furnished in written, oral or diagram form.
Ability to deliver bank deposits according to loss prevention policies.
Ability to work a varied schedule with extended hours/days as necessary, including nights, weekends, and holidays.
Ability to remain positive and effective under pressure; ability to handle stress in a manner that does not negatively impact customers, other associates or the organization.
Consistently demonstrates a commitment to GameXChange policies and procedures, including but not limited to, attendance, confidentiality and loss prevention.
Must be able to work alone, move throughout the store unassisted and stand for extended periods (up to 12 hours per day) * Must be able to lift and/or move objects and displays (up to 50 lbs.), bend, stoop, reach with arms and hands, and climb on ladders.