Position Summary
The Center Manager position has full revenue and operational responsibility for a Artemis Wax Corp. owned European Wax Center. As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.
This Team Member Must uphold the Artemis Wax Core Values:
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We are Team Players
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We Play to Win
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We Bring the Energy
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We are Committed
Responsibilities: Essential Job Functions
Field and People Leadership
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Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets
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Develop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and
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lead performance. Role models and holds the team accountable to Artemis Wax standards and protocols at all times.
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Identify, Recruit, and develop talent across all levels of the Center. Proactive partnerships with
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beauty schools to drive Wax Specialist recruiting.
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Train and role model the expected behaviors and processes put forward by European Wax Center
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Effectively communicate and set direction with Center Team. Monitor performance, provide
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recognition and feedback.
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Manages and assists the team in ensuring a professional, clean, fully stocked and organized
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Center that meets brand standards. This includes the lobby, public spaces, wax suites and restrooms.
Business Expectations and Rhythms
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Deliver and manage the Centers performance across revenue and KPI’s.
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Review and assess Center KPI’s daily. Coach appropriate behaviors and plan accordingly.
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Create effective action plans with Team to improve daily, weekly, monthly, and annual performance.
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Deep mastery and coaching of sales and scripts
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Manage all aspects of traffic, conversion and staffing to deliver optimal center performance.
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Lead and organize operations, center payroll, ordering and compliance.
Education / Experience / Qualifications
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2 years of related and applicable management experience in a sales driver role
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Bachelor’s Degree or applicable related experience
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Full proficiency of Microsoft Office Suite
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Demonstrated results oriented leadership
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Self-motivated and process focused
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Team Member Centric
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Outstanding communication skills
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Fun. You must have fun.
Work Environment
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Must be able to work effectively in stressful environments, communicate with others, effectively deal with customers and accept constructive feedback from direct supervisors.
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Must be able to change activity frequently and cope with interruptions
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Most work performed indoors. Temperature is moderate and controlled.
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Must be able to stand or sit at a desk for up to hours per day. Standing, walking and sitting are
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required. Length of time at these tasks varies from day to day.
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Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
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Must be able to lift up to 50 lbs. occasionally
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Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
- Our proprietary Comfort Wax®
- Private waxing suites
- A crisp, clean environment
- And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
Pay: $45000 - $70000 / year
Pay:
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Disability insurance
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401(k)
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Flexible schedule
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Employee discount
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Paid training
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Other
Job Type: fulltime
Schedule:
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Weekend availability
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Day shift
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Night shift
Education: High school degree
Work location: On-site