Job Title: Front Desk Manager/Billing Coordinator
Overview:
Join our team as a Front Desk Manager where you will play a crucial role in ensuring the smooth operations of our dental clinic. We are looking for a dedicated individual who excels in administrative tasks, possesses strong communication skills, and can provide exceptional customer service to our patients.
Duties:
- Oversee the front desk operations and ensure efficient patient check-ins and check-outs
- Manage appointment scheduling and coordinate with dental staff to optimize patient flow
- Handle patient inquiries in person and over the phone with professionalism and empathy
- Maintain electronic health records accurately and ensure compliance with medical administrative procedures
- Coordinate insurance verification and billing processes to support financial transactions
- Supervise front desk staff, provide training, and ensure adherence to clinic policies
- Collaborate with the dental team to address patient needs promptly and effectively
Skills:
- Proficiency in Eaglesoft or similar dental office management software
- Strong administrative skills with experience in medical terminology
- Familiarity with Dentrix or other ER systems used in dental clinics
- Excellent communication skills for interacting with patients and staff
- Ability to manage phone systems efficiently in a fast-paced environment
- Experience in providing medical administrative support within a healthcare setting
Nice-to-Have Skills:
- Previous experience working in a dental clinic setting
- Knowledge of HIPAA regulations and patient privacy laws
If you are looking to showcase your organizational abilities, customer service expertise, and contribute to the success of our dental clinic, apply now for the Front Desk Manager position. Join us in delivering exceptional care to our patients while advancing your career in healthcare administration.
Job Types: Full-time, Part-time
Pay: $25.12 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Santee, CA 92071 (Required)
Ability to Relocate:
- Santee, CA 92071: Relocate before starting work (Required)
Work Location: In person