The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical week day, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle-miles of service on all modes -- HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.
We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS.)
The Greater Cleveland Regional Transit Authority (GCRTA) located in Cleveland, Ohio, is searching for an innovative and collaborative individual excited about our city, our public transit system and the important services we provide to our customers to be the Manager of Operations Analysis.
Detailed Description:
- Set priorities and direction for the Operations Analysis Team.
- Supervise the Operations Analysts.
- Research, gather, integrate, analyze, and present data from disparate systems for internal and external reporting.
- Find and use the best available methods and models to develop and monitor key performance indicators (KPIs).
- Conduct decision-support analyses based on performance indicators to develop and support process improvement plans and performance management programs.
- Provide expert consultation, advice, and instruction to RTA employees in other departments who have analytical responsibilities (e.g., District Business Analyst, Risk Analyst II).
- Cultivate authority-wide analytical capability by advocating for and implementing best practices across all business units.
Job Requirements:
- Must have a Bachelor’s Degree in Business Administration, Statistics, Mathematics, Engineering, Data Analytics, or a similar field.
- Must have a minimum of seven to nine years of related work experience.
- Must have excellent written and oral communication skills, advanced-level Excel skills (data modeling, formulas), intermediate SQL querying, and familiarity with Crystal Reports.
- Must have an advanced understanding of transit-specific performance measures.
Working Conditions:
- The working conditions described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Environmental Conditions: While performing the duties of this job, the employee is regularly required to sit for up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a desk top computer for more than 5 hours a day.
- Physical Demands: Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating. Ability to give, receive and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.
- Mental Demands: Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating. Ability to give, receive and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.
AN EQUAL OPPORTUNITY / ADA EMPLOYER / A DRUG FREE WORKPLACE
Job Type: Full-time
Pay: $88,337.44 - $107,421.80 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- On-site gym
- Paid time off
- Professional development assistance
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person