Our practice philosophy has always been guided by the “golden rule,” treating others as you would want to be treated. Our commitment to our patients is to provide the best care possible, utilizing the most advanced technologies in a caring environment. We make every effort to create an environment that is friendly yet professional and puts you at ease. We practice with the goal of being as conservative as possible in treatment while ensuring our patients obtain an aesthetic, healthy and stable oral condition. As a periodontal practice, we are specialists at treating anything to do with the gum and bone tissue surrounding your teeth. Periodontists are also experts in dental implant treatment. Our periodontal services include gum disease treatment, replacement of lost bone, gum grafting for receding gums and treatment for gummy smiles. We use advanced technology to help us achieve optimal results. It also allows us to use minimally invasive procedures which cause far less trauma and post-operative discomfort. These procedures also have faster healing times.
To learn more about our office, check out our website here: https://ntxperioandimplants.com/
Job Description
Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have:
- Work Life Balance
- 3 weeks PTO & 8 Paid Holidays
- Paid Parental Leave
- Medical/Vision/Dental Benefits
- 401k Match
- Professional Growth and Career Advancement Opportunities
Key Responsibilities
- Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
- Act as a liaison or case manager between the practice and the patient.
- Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment
- Collect payments and copays.
- Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
- Ensure that patients with outstanding balances are informed of the practice’s financial policy.
- Schedule new patients within two to four days of their initial call.
- Ensure that all patient records are current and accurate.
Qualifications
- Customer service/sales experience
- Dental office experienced (preferred)
Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Application Question(s):
- Are you at least 18 years of age?
Experience:
- Dental office: 1 year (Preferred)
Work Location: In person