Platinum Ridge Rehabilitation and Healing is seeking a Front Desk Receptionist to manage our front desk Wednesday and Friday evenings and every other weekend to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company, and it is crucial that a customer service approach is maintained at all times. Our Receptionist’s duties include offering administrative support across the organization. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Greet and welcome residents, families, and vendors promptly upon arrival
Assist with scheduling/call off's
Direct family members and visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing