La Playa Inn, a 38-room boutique, mission style Inn is looking for a new Full-Time or Part-Time Guest Service/Front Desk Attendant to join our friendly team!
As a hotel guest service/front desk attendant, applicants need to have a positive, productive demeanor to support the hotel's front and back office including:
- Customer service
- Record keeping
- Telephone operations
- Creating/Editing reservations
- Other duties assigned by Management
Applicants need to be customer friendly, organized and reliable.
MUST HAVE OPEN AVAILABILITY INCLUDING WEEKENDS AND HOLIDAYS
Shift 1: 7am - 3pm Shift 2: 3pm-11pm Schedule: Some shift 1 and shift 2
Responsibilities include, but not limited to:
- Check in and check out guests efficiently
- Manage online and phone reservations
- Communicate with housekeeping department to ensure smooth check in process and rooms are ready for guests
- Provide information for guests regarding rates, rooms and amenities
- Respond to guest complaints in a timely and professional manner
- Receive and route incoming calls in an efficient, friendly manner
- Accurately post charges to guest accounts.
- Maintain the confidentiality of proprietary company information, including but not limited to: hotel performance statistics, guest info., prospective businesses, hotel financial information throughout and after employment by the hotel
- Other duties assigned by management
Job Types: Full-time, Part-time
Pay: $18.50 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Every weekend
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person