Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
Knowledge of Recreational Lodging program standards.
Ability to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.).
Ability to utilize Property Management System (PMS) and/or Point of Sale (POS) system software to update room status using the in-room telephone system.
Ability to accurately complete daily room status reports and housekeeping assignment sheets.
Ability to interpret, execute, and document cleaning actions in accordance with Recreational Lodging Housekeeping Manual and program policy guidance.
Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.
Ability to safely and properly use common hand and power tools.
Ability to apply sound judgment to schedule and prioritize work assignments in order to honor
requests for No Service/Do-Not-Disturb while adhering to program standards for in person
service follow-up and cleaning frequencies.
Ability to communicate clearly and effectively in English, both verbally and in writing with
management, staff and guests.