We are a dynamic and growing screen printing company located in Hamden, CT. We specialize in creating high-quality custom apparel and promotional products for a diverse range of clients. Our team is dedicated to delivering exceptional products and outstanding customer service.
Job Description:
We are seeking a talented and enthusiastic Graphic Artist to join our team. The ideal candidate will have advanced skills in Adobe Illustrator and Photoshop, intermediate web design abilities, and experience in customer service. This role requires a quick learner who excels in a collaborative environment and is committed to providing excellent customer support.
Key Responsibilities:
Utilize advanced knowledge of Adobe Illustrator and Photoshop to create and edit screen printing designs.
Develop and maintain the company's website, ensuring it is user-friendly and up-to-date.
Provide exceptional customer service by answering customer calls, addressing inquiries, and resolving issues in a timely and professional manner.
Accurately enter customer orders into the company’s system and manage order processing from start to finish.
Collaborate with team members to ensure high-quality production and timely delivery of products.
Assist in other tasks as needed to support the team and contribute to the overall success of the company.
Job Requirements:
Advanced proficiency in Adobe Illustrator and Photoshop.
Intermediate web design skills, with the ability to update and maintain a website.
Previous experience in customer service, with strong communication and interpersonal skills.
Excellent phone etiquette and the ability to handle customer calls effectively.
Strong organizational skills and attention to detail for accurate order entry and processing.
Ability to work well in a team-oriented, collaborative environment.
Quick learner who can adapt to new processes and technologies efficiently.
High school diploma or equivalent required; relevant certifications or degrees are a plus.
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Graphic design: 1 year (Preferred)
- Adobe Creative Suite: 1 year (Preferred)
- Adobe Illustrator: 1 year (Preferred)
Ability to Commute:
- Hamden, CT 06517 (Required)
Ability to Relocate:
- Hamden, CT 06517: Relocate before starting work (Required)
Work Location: In person