This is a Part-Time position. The hours are from 9:00am to 2:00pm, Monday through Friday, year-round.
In order to be considered for this position you must be willing to get your Property and Casualty Insurance License.
Local Farmers Insurance Agency is looking for a highly motivated candidate, who is looking for a long-term career in insurance. We want this part-time position to grow into a full-time position for the right candidate. The Customer Service Representative is one of the most critical positions of an insurance agency and there is room for promotion within the agency.
Current Property and Casualty, Personal Lines License, Life/Health License are a plus.
Compensation- Hourly Wage, Plus Incentives
Responsibilities
- Receive and respond to customers' phone calls and emails
- Handle clients' questions (billing, coverage, claims, etc.)
- Keep records of customer interactions and transactions
- Process new insurance policies
- Follow up with clients on pending required documents
- Cross-sell/upsell products to existing customers
Qualifications
- Must be willing to get your Property and Casualty Insurance License.
- Attention to Detail: Candidate must maintain accurate and descriptive accounts of all customer interactions
- Problem solving: Candidate must be able to research and identify timely solutions to customer-related problems.
- Math Skills: Candidate must be able to performing basic routine calculations
- Minimum Typing speed of 40 WPM
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
- Are you willing to get a Property and Casualty Insurance license?
License/Certification:
- Personal Lines or Property & Casualty License (Preferred)
Work Location: In person