Job Overview
At American Infusion Centers, it’s our number one priority to ensure our patients are happy, comfortable and well cared for each time they visit our office.
We’re looking for a Full-Time Front Desk Administrator who is charismatic, positive and motivated to join our growing front desk team. It's this team who greets our clients the moment they walk through the door and ensures their experience is a positive one from start to finish. The environment is fast-paced and requires strong multi-tasking abilities, organizational skills and accuracy. This role would be full-time and you would work out of our offices located in Uptown & Midtown Manhattan, as well as Forest Hills, Queens.
Role & Responsibilities
- Approach all encounters with patients in a friendly, courteous and service-oriented manner
- Patient registration
- Obtain external medical records as required by medical professionals
- Contact insurance companies and complete coverage verification for all new patients
- Ensure reception area is well maintained, neat and clean
- Greet and check patients in upon arrival
- Anticipate clients' needs and respond promptly
- Use your strong customer service and multi-tasking abilities to support practice by providing administrative support to the clinical team
- Update and maintain the electronic medical records (EMR), coordinate with clinical staff, and submit information to payers for pre-certification approvals
- Ensure efficient client registration, checkout, and telephone service
The Ideal Candidate
- Cheerful & Efficient
- Thrives in a fast-paced environment
- Has experience working in customer service and/or hospitality
- Positive, can-do attitude! No task is too big or small
- Organized, nimble, efficient and flexible
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Education:
- High school or equivalent (Required)
Experience:
- Medical Terminology: 1 year (Required)
- Customer Service: 2 years (Required)
- Medical Administration: 1 year (Required)
Work Location: In person