Position: Bilingual Customer Service Representative (Spanish & English)
Location: Boca Raton, FL and Delray Beach, FL
Hours: Full Time, Monday to Friday, 8 am to 5 pm
Salary: $16/hr + Benefits
Position Summary:
We are looking for a Bilingual Customer Service Representative fluent in English and Spanish to join our Case Management Department. You will engage directly with clients, third parties, providers, and insurance companies. This role requires proficiency in computer use, general office tasks, and strong verbal and written communication skills.
Key Responsibilities:
- Perform general data entry tasks
- Handle incoming calls and other communications
- Analyze and process all claims and verify accuracy
- Record information as needed
- Prepare and circulate reports as needed
- Perform additional duties as required
Qualifications:
- Full-time availability, 8:00 am to 5:00 pm, Monday to Friday
- Clear and effective phone communication skills
- Strong customer service abilities
- Proficiency in Microsoft Office Suite
- Capacity to manage a heavy workload in a fast-paced environment
- Effective communication with clients and coworkers
- Excellent organizational skills, multitasking, and prioritization
- Team-oriented mindset
Benefits:
- 401k Match
- Medical, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off and Holidays
- Vacation Days
- Training and Development Opportunities
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Language:
- Spanish and English (Required)
Work Location: In person